Rock Greats Returns Policy

Our goal here at RG is to not only provide top quality product but top quality service. If you need to return a product, below are the guidelines for what can be returned and how:
  1. Returns will only be accepted within 45 days of the original ship date of the product.
  2. Unopened returned product is eligible for a full refund (product price only) or an exchange for product of equal value to the returned item(s).
  3. If a product is defective, we will exchange it for the same item.
  4. Opened, non-defective product (i.e. - shrink wrapping has been removed) is NOT eligible for return
To receive a Return Authorization (RA) number and further instructions on where to mail your return, please email us at help@rockgreats.com.