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Rock Greats Returns Policy
Our goal here at RockGreats.com is to not only provide top quality product but top quality service. If you need to return a product, below are the guidelines for what can be returned and how:
- Returns will only be accepted within 45 days of the original ship date of the product.
- Unopened returned product is eligible for a full refund (product price only) or an exchange for product of equal value to the returned item(s).
- If a product is defective, we will exchange it for the same item.
- Opened, non-defective product (i.e. - shrink wrapping has been removed) is NOT eligible for return
Please be sure to send back all returns to:
Rock Greats
PO Box 150142
Nashville, TN 37215
**Please be sure to include a copy of the packing slip and a note of explanation concerning the return along with your request for refund or exchange per the above guidelines.
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